Política de privacidad

1. Overview

This Privacy Policy explains how ChatAgent365 collects, uses and protects information from website visitors and platform users. It is a general template and should be adapted to your operating jurisdiction before production use.

2. Information we collect

We collect basic account information that you provide voluntarily (such as name, email and company), product usage data and the content of conversations you choose to process through the platform.

We may also collect technical information such as device, browser, IP address and pages visited to operate, secure and improve the service.

3. How we use information

We use the information to provide and improve the service, send transactional and product communications, prevent abuse and comply with legal obligations.

4. Data retention

We retain account and conversation data for as long as needed to provide the service or as required by law. You can request deletion at any time through your account settings or by contacting us.

5. Sharing with third parties

We only share information with trusted processors required to operate the service (for example hosting, email delivery and analytics). We do not sell your information.

6. Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete or export your personal data, and to object to certain processing activities.

7. Contact

Send any privacy request to privacy@chatagent365.com. We will respond within the timeframes required by applicable law.